Mission statement and guiding principles


Our mission is to solve problems in Wisconsin state agencies that consume employee time, cause frustration, or incur unnecessary costs. 

Guiding principles

  • Criticize the process, not the people - Fix the underlying issues in a system, form, or process rather than blaming employees.

  • Simplify first, automate later - Make everything as simple as possible before adding technology to a process. 

  • Break down organizational silos - Work across organizational boundaries so that processes work better for everyone.

  • Make improvements for little or no cost - Look for ways to solve problems without spending a lot of money. 

  • Encourage innovation - Allow for experimentation and welcome new ideas from all sources.